Terms of use

Operator and scope

600chat is operated by SX Preview Group, based in Panama. Contact: [email protected].

These terms explain the conditions for using our product website and customer service tools. A separate order, subscription agreement or data processing agreement may govern a customer workspace. Where a separate agreement covers a service-specific matter, that agreement governs that matter, subject to applicable law.

Before a paid service begins, the applicable agreement must clearly state the service, price and billing arrangements. Browsing this product website does not create a paid subscription.

The product website

600chat.com provides product information and illustrative interface previews. It does not process registrations, payments or live customer conversations. Screens shown on the website are examples, not a promise that every feature is enabled in every workspace.

Availability of features depends on configuration and any applicable service agreement. Product descriptions alone do not create a service level guarantee.

Accounts and workspace responsibilities

Use accurate account information and keep credentials secure. Only access workspaces and conversations you are authorized to use. Workspace administrators are responsible for choosing appropriate permissions for their team.

If you operate a customer chat, provide the notices and obtain the permissions required for the information you collect. You are responsible for your own communications, content and connected services.

Acceptable use

Do not use the service for unlawful activity, fraud, impersonation, harassment, distributing malware, or content that infringes another person’s rights. Do not send unsolicited bulk messages or deliberately disrupt the service.

Do not attempt to bypass access controls, access another workspace’s data, misuse upload credentials, or exploit private image links. Any automated use must stay within the limits and permissions made available to you.

Your content and our materials

You retain the rights you hold in your messages, files and other submitted content. You must have the rights and permissions needed to submit it. By submitting content, you permit the platform and its service providers to store, process and transmit it as needed to provide the features you request, subject to the applicable service agreement and privacy obligations.

The 600chat name, website design, software and other platform materials remain subject to their owners’ intellectual property rights. These terms do not transfer ownership of those materials to you.

Privacy and external services

The Privacy policy and Cookie notice describe current information handling and browser storage. Businesses operating workspaces must also explain their own handling of customer information.

Hosting, image delivery, translation and other configured services can involve external providers. Their availability and terms may affect the features that depend on them. Links to external websites do not make their content part of this website.

Fees, changes and service availability

Pricing, billing frequency, taxes, renewals, cancellation and any refund conditions must be agreed before purchase. This website does not offer a checkout or establish a default refund or renewal policy.

The service may need maintenance and may experience interruptions. Any support commitment, uptime target or service credit must be set out in the applicable agreement.

Suspension and ending access

Access may need to be restricted to address a security incident, unlawful use or a material breach of agreed terms. Any contractual notice, opportunity to resolve an issue, cancellation process and data export or deletion arrangements must be specified in the service agreement.

Ending access to a workspace does not itself describe when all backups or attachments are deleted. See the retention section of the Privacy policy and your workspace agreement for those details.

Responsibility and applicable law

Nothing in these terms is intended to exclude rights or responsibilities that applicable law does not allow to be excluded. Any contractual limits of liability must be clearly agreed and valid under the law that applies.

SX Preview Group is based in Panama. This statement does not remove mandatory protections under the law that applies to you or require every dispute to be brought exclusively in Panama. Applicable law and dispute arrangements may be further defined in a separate service agreement, subject to those mandatory protections. Contact [email protected] first so we can try to address a concern.

Changes and questions

The date at the top identifies this version. Material contractual changes should be communicated using the method specified in the applicable agreement, with any notice or acceptance required by law.

Questions about these terms can be sent to [email protected].